Mobile Maintenance Technician

Location: Clear Lake, IA

Salary: $32.00 to $35.00 per hour (dep on experience)

Are you a highly skilled and dedicated maintenance technician with a passion for cutting-edge automation? Do you thrive in a dynamic environment where your expertise directly impacts customer success? We are seeking a proactive Mobile Maintenance Technician to join our team and provide exceptional on-site support for our advanced automated storage and retrieval systems. This is an outstanding opportunity for a motivated individual to grow their career within a leading automation company.

What You'll Get To Do:

As a Mobile Maintenance Technician, you will be a crucial part of our field service team, ensuring the seamless operation of our sophisticated automated systems at customer sites. Your day-to-day will involve:

• Expert Troubleshooting & Repair: Provide first-class maintenance and support for automated storage and retrieval systems, adeptly diagnosing and resolving electro-mechanical faults and failures with a "first-time right" approach.

• Proactive Preventative Maintenance: Execute comprehensive preventative maintenance services as part of our resident service and support system, ensuring system longevity and reliability.

• Responsive Customer Support: Deliver 24/7 maintenance support (or according to customer schedules), responding efficiently to emergency breakdowns and maintenance needs in collaboration with on-site maintenance departments.

• Building Strong Relationships: Cultivate effective working relationships with customers and their operational teams, acting as a trusted partner to deliver premier service.

• Performance Excellence: Consistently achieve high performance standards for output, response speed, and the quality of your repairs and workmanship.

• Documentation & Reporting: Maintain meticulous and legible reports, ensuring accurate and timely logging of spare parts usage and submitting precise timesheets weekly.

• Knowledge Sharing: Actively train customer maintenance teams on system operation and maintenance best practices.

• Adherence to Standards: Implement and uphold site quality procedures, safety protocols, and all statutory requirements, including conducting thorough risk assessments.

• Collaborative Engagement: Participate in site-related meetings as required and regularly communicate progress and activities with the Maintenance Operations Manager.

What You Bring:

We are looking for a hands-on problem-solver with a strong technical foundation and exceptional interpersonal skills.

Essential Skills & Qualifications:

• Minimum 6 years of experience in a relevant industry or service role.

• Proven expertise in mechanical strip-down/re-assembly, basic field wiring, machine calibration, and system testing.

• Strong ability to interpret and work with electrical circuit diagrams and assembly drawings.

• Demonstrated ability to work independently and effectively manage your time to complete reactive repairs within assigned timeframes.

• Excellent customer service skills, with the ability to interact professionally with on-site management, keeping them informed and addressing concerns.

• Hands-on ownership of issues with a commitment to quick resolution.

• Computer literate with basic Microsoft Office skills.

• Exceptional attention to detail and follow-up skills.

• Superior verbal and written communication skills.

• Valid driving license and the ability to obtain a passport.

• Willingness to learn, adapt to changing role requirements, and appreciate cultural diversity.

What We Offer:

We believe in supporting our employees with a comprehensive and competitive benefits package designed to promote your well-being and career growth.

• Competitive Compensation: Industry-leading salary of up to $72,800 annually.

• Comprehensive Benefits: Generous employer contributions for health, dental, vision, life insurance, Flexible Spending Accounts, Short & Long Term Disability, and more!

• Secure Your Future: 401(k) with employer match and no vesting period.

• Work-Life Balance: Paid vacation and holidays, plus paid parental leave.

• Family Support: Subsidized childcare.

• Professional Development: Tuition reimbursement to support your continuous learning.

• Additional Perks: Pet insurance.

• Community Involvement: Opportunities for corporate social responsibility initiatives, including recycling, sustainability, and volunteering.

Working Conditions & Environment:

• Overtime as required by work demands.

• Frequent travel is required.

• Professional etiquette is expected at all times.

• Physical requirements may include sitting, squatting, walking, reaching (arm's length and overhead), lifting between 50-100 pounds, and reading.

This is an exceptional opportunity to advance your career within a dynamic and innovative company at the forefront of automation technology. If you are a strong, aspiring technician ready to make a significant impact, we encourage you to apply!

TO APPLY

Demand for this role will undoubtedly be high, and interviews will be arranged very soon. If you would like to be considered, please apply today.

To apply for this role or to be considered for further roles, please click "Apply Now" or contact Clayton Cruise at Cruise Control Recruitment. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates

Cruise Control Recruitment - Global Partners in Automation & Robotics Talent Solutions